STAR ORBIT NETWORKS LIMITED
Business & service information
Your invoice sets out the agreed work and charges. Last updated: 7 November 2026.
Who you are dealing with
Star Orbit Networks Limited is a legally registered Ghanaian company that independently sells Starlink kits and provides setup, installation and related networking support across Ghana. We install Starlink Standard and Mini kits.
We are separate from Starlink and SpaceX. We do not claim to be an official representative, authorised reseller or partner. Product and company names are used to identify the equipment and service discussed; they do not imply endorsement.
Enquiries and quotations
Our process is enquiry, quote, phone or site assessment where needed, invoice, then installation. An engineer usually visits the customer. Please contact us before travelling. Collection should only be considered after we have specifically confirmed arrangements.
A website enquiry does not book an installation or create an order. Ask for the current equipment availability, exact scope, charges and applicable written terms before proceeding.
Equipment and installation
Models, accessories, mounting, cabling, setup, site work, travel and networking requirements need to be identified in the agreed quote. Equipment and installation photographs were supplied by Star Orbit Networks Limited. They show examples of past work and equipment, not a guarantee of current stock or a specific hardware version. The model and accessories for your order are confirmed in your quote.
Starlink service is separate
Starlink manages service plans and account billing. Its subscription charges and service conditions are separate from Star Orbit Networks Limited’s equipment and installation charges. Starlink account and network-side issues must be resolved through Starlink’s support channels.
We do not promise fixed speeds, coverage, availability, uptime or a particular outcome. Check current Starlink availability and service-plan details directly with Starlink.
Payment and support
Payment is usually 50% before installation and 50% after installation, as stated on your invoice. We accept bank transfer and MoMo. Use the payment details on your invoice and review it for the exact payment arrangement.
Equipment warranties are provided by Starlink, subject to its applicable terms and eligibility. Customers submit warranty claims directly to Starlink support; Star Orbit Networks Limited does not submit claims on their behalf. After installation, we help with issues within our capability and refer customers to Starlink support for matters only Starlink can resolve. Contact us before arranging follow-up work to discuss any visit or charge.
Contact us
+233 50 778 8062 for calls, or WhatsApp. Email: [email protected]. Hours: Monday–Saturday, 8am–6pm GMT. Installation visits are arranged in advance.
Cancellation and deposit refunds
You may cancel before our team goes on site for installation. If you have paid the usual 50% deposit and our team has not gone on site, you can request a refund of that deposit.
Contact us promptly by phone or WhatsApp with your invoice reference. Cancellation under this policy is not available once our team has gone on site for installation. This policy does not remove any rights that apply under Ghanaian law.
Rescheduling, returns and other requests
Contact us to discuss a change of date or an equipment return before making arrangements. A refund processing timeframe, any rescheduling conditions and any return conditions should be confirmed in writing for your order; this website does not promise a particular turnaround time or a general return entitlement.
Questions or concerns
For a concern about our equipment sale or installation work, contact [email protected] or WhatsApp +233 50 778 8062, quoting your invoice reference. For Starlink account, network service or equipment-warranty matters, contact Starlink support directly.